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Mea Culpa

May 23, 2018

Brenda Lee in 1960, and some others, have sung songs about being sorry and the Catholic mass recites a “mea culpa” in English, “through my fault.”

You tell me mistakes
Are part of being young
But that don’t right
The wrong that’s been done
(I’m sorry) I’m sorry
(So sorry) So sorry

It’s a little less interesting when Starbucks, Uber and Wells Fargo say they are sorry, too.

All three screwed up.

Wells Fargo is so vast an enterprise that top management didn’t know that agents were rigging the numbers of new credit card accounts. Uber has hired some bad drivers and the founder is alleged to have stolen some driverless car technology. Starbuck’s is closing one day to give diversity training to all employees at a cost of an estimated $14 million.

The cost for Wells Fargo’s “mistake” was a fine of $185 million and the resignation of that horse drawn outfit’s President and CEO.

At least one of Uber’s driverless vehicles killed someone, so that will cost big bucks. Starbuck’s mistake is imposing diversity training on employees. Forget that Lberal nonsense.

Saying sorry is just not enough when the person saying sorry is a corporation. Surely, there were ways to avoid big mistakes?

Wells Fargo grew too big and should have been broken up into three independent banks year ago and as for Uber, those fellas should have grown more slowly and spent more time vetting their drivers. As for Starbuck’s, why provide diversity training in all stores? Philadelphia, Pittsburgh, Boston are cities with large European ethnic populations where relations with African Americans have been difficult. Provide diversity training selectively, unless your point is to “make a point.” I will continue to buy my coffee from Starbucks and my pastries from Dunkin’ Donuts.

 

 

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